Customer Service Representative Job at American Income Life, Virginia Beach, VA

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  • American Income Life
  • Virginia Beach, VA

Job Description

Join Our Legacy of Helping Middle-Income Families

At  AO Globe Life , we specialize in providing  supplemental benefits that help middle-income families secure their financial futures. Our mission is to protect working families through trusted partnerships with  labor unions, credit unions, associations, and veteran service organizations.

As we continue to grow nationwide, we’re seeking motivated, purpose-driven professionals who want to make a meaningful impact while enjoying the flexibility of working from home.

  • Requirements / Responsibilities / Rewards

Globe Life:

Founded in 1982, AO is the largest distribution system for Globe Life , supporting over 1,800 licensed affiliates across 60 territories. We provide hands-on mentorship, comprehensive training, and consistent support to help you thrive.

American Income Life (AIL):

As a key subsidiary of Globe Life, AIL is one of the nation’s largest providers of supplemental life insurance , proudly serving members of credit unions, labor unions, and veteran organizations for over 70 years.

Role Overview: Virtual Benefits Representative

As a  Virtual Benefits Representative , you will engage with pre-qualified clients (no cold calling) to understand their needs, explain available benefits, and guide them toward the best coverage options. This role is ideal for  driven, self-motivated individuals  who value flexibility, professional growth, and helping others.

Key Responsibilities

  • Client Engagement:  Contact and consult with warm leads to assess insurance needs.
  • Product Presentation:  Conduct virtual benefit presentations via phone or video conference.
  • Relationship Building:  Foster trust and long-term relationships with clients.
  • Sales Goals:  Meet or exceed monthly performance and growth targets.
  • Collaboration:  Work closely with management and team members to enhance processes.
  • Continuous Learning:  Stay up to date on products, company programs, and market trends.

Qualifications

  • Excellent communication and interpersonal skills.
  • Self-motivated with a strong work ethic and goal-oriented mindset.
  • Tech-savvy with reliable internet and comfort using online tools.
  • Organized, adaptable, and able to work independently.

What We Offer

  •  100% Remote Work:  Work from anywhere in the U.S.
  •   Comprehensive Training:  No experience needed—full training provided.
  •   Supportive Team Culture:  Positive, collaborative, and growth-focused environment.
  •   Weekly Pay & Bonuses:  Performance-based compensation with residual income.
  •   Medical Reimbursement:  Available after 90 days.
  •   Incentive Trips:  Earn all-expenses-paid travel opportunities.
  •   Career Growth:  Leadership advancement opportunities available.

How to Apply

Ready to build a meaningful career helping families protect their futures?

Submit your  resume  and a brief  cover letter  explaining why you’d be a great fit for the AO Globe Life team.

  •   Apply today  and join a company that invests in your success as much as you do!

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).*
Portable insurance coverage — if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
*This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best’s Credit Rating, access
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.

Job Tags

Weekly pay, Full time, Remote work, Work from home,

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