Remote Live Chat Support Job at Erico Technologies LLC, Michigan

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  • Erico Technologies LLC
  • Michigan

Job Description

Job Title

Entry-Level Live Chat Support Representative (Remote | Part-Time | U.S. Only)

Job Overview

We are seeking Entry-Level Live Chat Support Representatives to join our remote customer support team. This is a 100% work-from-home, part-time position open to candidates across the United States .

No prior experience is required paid training is provided. In this role, you will assist customers in real time through live chat platforms, ensuring fast, accurate, and professional responses.

Key Responsibilities

  • Respond to customer inquiries via live chat systems

  • Provide accurate information using company guidelines and templates

  • Assist with basic questions, account support, and general inquiries

  • Maintain clear, professional, and friendly written communication

  • Document chat interactions accurately

  • Escalate complex issues when necessary

Requirements

  • Must be a U.S. citizen residing in the United States

  • Must be 18 years or older

  • No experience required — paid training provided

  • Basic computer and typing skills

  • Strong written English communication

  • Reliable internet connection and quiet home workspace

  • Ability to follow instructions and meet response-time expectations

Schedule & Work Type

  • Part-Time

  • Fully Remote / Work From Home

  • Flexible shifts available (day, evening, and weekend)

What We Offer

  • Competitive hourly pay

  • Paid training

  • Flexible scheduling

  • Entry-level role with growth potential

  • Supportive remote team environment

How to Apply

Submit your application online. Qualified candidates will be contacted with next steps.

Job Tags

Remote job, Hourly pay, Flexible hours, Weekend work, Afternoon shift,

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