Job Description

Job Description and Duties

Under general direction of the Information Technology Manager I (IT Mgr I), the Information Technology Supervisor II (IT Sup II) performs the most complex and sensitive tasks related to statewide information technology (IT) management, oversight, and administration. The IT Su II works in a multi-disciplinary environment overseeing technically advanced data processing systems. The IT Sup II manages a team of IT professionals at the Information Technology Associate and Information Technology Specialist I levels who are responsible for supporting scalable and ubiquitous security solutions and services for California state government entities, cities, counties, and local public sector entities. The IT Sup II is responsible for developing and maintaining the knowledge and skills necessary to comprehend and supervise the work performed by the Security Solutions Administration staff under his/her supervision.

Telework
This position is eligible for a hybrid work schedule within California based on departmental policy and operational needs. The telework policy is subject to change depending on business needs, and/or reporting to the work site may be required with minimal notification given .

Visa Sponsorship
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

You will find additional information about the job in the .

Working Conditions

• Successfully complete (pass) a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
• Operate a personal computer (word processor, spreadsheet, e-mail communication, presentation, and diagramming applications).
• Maintain consistent and regular attendance; communicate effectively (verbally and in writing, if both are appropriate) in dealing with the public and/or other employees; develop and maintain knowledge and skills related to specific tasks, methodologies, materials, tools, and equipment; complete assignments in a timely, effective, and efficient manner; and adhere to all policies and procedures regarding attendance, leave, and conduct.
• This position supports a critical security team for OIS applications that run 24 hours and 7 days a week. May need to work off hours as events require and be available via mobile communication device.  

Special Requirements

Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD. 678) – For exam use only.

Please do NOT include your Social Security Number on any of the submitted documents.

Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

STATEMENT OF QUALIFICATIONS (SOQ) REQUIRED

All interested applicants are required to submit a Statement of Qualifications (SOQ) . The SOQ header should include the Job Control #, your name, “Statement of Qualifications”. Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of one (1) page, single-spaced, twelve-point Arial font.

Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.

1. Based on the Duty Statement, please describe how your experience and education make you qualified for this position.

CA Residency:

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to analyze complex problems and recommend effective courses of action.
• Ability to work efficiently under pressure and time constraints.
• Ability to develop cooperative working relationships.
• Ability to develop, motivate, and lead teams comprised of staff with diverse technical backgrounds.
• Ability to exercise initiative and good judgment, and make timely and effective decisions while maintaining diplomacy, tact, and professionalism.
• Ability to communicate effectively and in a professional manner with subordinates, customers, management, and peers.
• Ability to adapt well to changing priorities and provide leadership to staff during periods of change.
• Ability to develop and maintain working level knowledge of the Security Solution Administration team’s objectives, processes, and procedures.
• Ability to develop and maintain working level knowledge of current security best practices, industry trends, regulatory requirements, and cybersecurity threat landscape.
• Familiarity and proficiency in Project Management, Performance Management, and Staff Management strategies and procedures.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/2023. The position number and job control number must be identified in the job title line of the STD 678 (these numbers will auto-populate in the job title of the STD 678 if submitting an electronic application through CalCareers Account). The hard copy application MUST be signed. Applicants who fail to submit the most current version of the STD. 678 may be disqualified.  

Note: Applications MUST include the “From dates“ and “To” dates, “Hours Per Week”, and “Duties Performed” fields for all job listed in the “Employment History” fields, and contact names and phone numbers of supervisors. State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Applications that are submitted blank will be considered incomplete. Reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Required. Please see “Special Requirements” section for further information.

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