General Manager Job at LUV Car Wash, Ukiah, CA

TkZFSWU5L1pma2JzUGpuL3Q2Q2w2RkdwcGc9PQ==
  • LUV Car Wash
  • Ukiah, CA

Job Description

Description:

LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 70 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add a General Manager to our growing team to help us continue our mission to become the best car wash in the industry.

Benefits:

**Bonus Eligible**

**Overtime Available**

401K match 

Health Benefits/HSA 

Vision 

Dental 

Life insurance

Vacation 

Sick Time 

Employee Discount program 

EAP 

General Summary of Duties:

The General Manager (GM) is responsible for all site operations including recruiting of staff, site safety, facilities management, customer service, driving sales, site compliance and the development of the car wash team.

Reports to : District Manager

FLSA Status : Exempt / Non- Exempt 

Physical Demands :

  • Occasional prolonged periods of walking/standing. 
  • Work outside in varying weather conditions.
  • Ability to lift 25 pounds unassisted.

Essential Functions:

  • Recruit, train, coach and develop all teammates.
  • Create a culture of accountability within your site for LUV’s operational procedures.
  • Ensure compliance with LUV onboarding, orientation and training processes for all new teammates. Stay up to date on all process changes and enhancements.
  • Provide ongoing development, coaching and counseling to AGMs and high-potential hourly teammates.
  • Partner with HR on disciplinary issues including investigations and terminations.
  • Partner with District Manager to drive local volume and sales through strategic community outreach and marketing efforts.
  • Partner with District Manager on budget planning and forecasting
  • Manage incoming inquiries in a timely, pleasant manner. Follow-up on action items as needed, quickly and accurately.
  • Review Paylocity reporting and approve payroll information for all employees on time. Submit commissions on time through proper avenues
  • Complete all necessary checklists to standard and by associated deadlines
  • Ensure teammates are always using prescribed sales scripts and guide-on procedures.
  • Ensure the site operates safely and in compliance with all regulatory, local, state and federal laws/regulations.
  • Create genuine connections with customers and foster relationships through superior customer service to build membership sales.
  • Create weekly schedule and manage site labor to LUV Car Wash standards.
  • Walk site throughout shift to ensure site is operating safely, efficiently and up to the LUV standards of service. Converse with customers regularly to ensure customer satisfaction.
  • Handle all customer issues/complaints. Work with District Manager to resolve all issues in a timely manner that results in positive outcomes and customer-retention.
  • Partner with Facilities to ensure all equipment is properly maintained, safely operated and maintenance requests are fulfilled in a timely manner to minimize site downtime.
  • Perform other duties as assigned.

Job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website. 

Requirements:

Education:

HS Diploma or equivalent preferred. Bachelor’s Degree in business management, hospitality or related field a plus.

Experience:

Minimum of three (3) years management experience required. Management in restaurants or hospitality is highly preferred. Experience in car wash or automotive industry a plus.

Requirements:

Excellent verbal and written communication skills.

Strong organizational skills and ability to prioritize.

Compensation details: 28-30 Hourly Wage

PI646aa3af33bc-30492-38813472

Job Tags

Hourly pay, Local area, Shift work,

Similar Jobs

Athena Global Advisors

Creative Project Manager Job at Athena Global Advisors

 ...from telecommunications to major league sports. Our people make Athena, Athena. Theyre what help set us apart from traditional ad agencies and consultancies. As a 2024 Philadelphia Inquirer Top Workplace, we take pride in fostering a work environment where passion... 

Inland Truck Parts & Service

Heavy Duty Truck Technician / Mechanic Job at Inland Truck Parts & Service

 ...Inland Truck Parts & Service is now looking to hire aHeavy Duty Truck Technician / Diesel Mechanic at our shop in Oklahoma City off Interstate 240. You are going to love our clean, safety-equipped, and ventilated facility. We are looking for that tech with experience... 

Essential Therapy Solutions, LLC

Speech Language Pathologist Assistant Job at Essential Therapy Solutions, LLC

 ...We are seeking a dedicated and passionate Speech-Language Pathology Assistant (SLPA) to join our dynamic team. The SLPA will work under the supervision of a licensed Speech-Language Pathologist (SLP) to provide quality speech and language services to our clients. Our... 

GCON Management Company LLC

Safety Engineer Job at GCON Management Company LLC

Safety EngineerLocation: West Texas (Project-Based, Long-Term)Primary Travel Hub: MidlandOdessa International Air & Space Port (MAF)Company: GCONBuild the Infrastructure Powering the AI RevolutionGCON is delivering a landmark hyperscale data center campus in... 

Altria Client Services LLC

Retail Merchandising Associate - Norfolk, VA Job at Altria Client Services LLC

 ...do that at a Fortune 500 company? If so, Altria Group Distribution Company wants to connect with you to discuss our Retail Merchandising Associate role! What you will be doing: Altria Group Distribution Company (AGDC) is currently seeking a qualified Retail Merchandising...