Customer Service Representative - Entry Level - Immediate Hire Job at New Catalyst Incorporated, Louisville, KY

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  • New Catalyst Incorporated
  • Louisville, KY

Job Description

We’re a fast-growing event marketing and nonprofit fundraising company seeking motivated Entry Level Customer Service Representatives to join our team immediately . If you’re outgoing, people-centered, and looking to start a meaningful role with full training, this position offers a great path for growth.

About the Role

As a Customer Service Representative, you’ll support our live fundraising events, community outreach programs, and promotional campaigns for nonprofit and mission-driven clients. Your job is to provide friendly, informed interactions that help raise awareness, increase engagement, and create positive experiences with the public.

This is an entry-level opportunity with paid training , ideal for individuals eager to build communication, event support, and customer-facing skills.

Key Responsibilities

  • Represent nonprofit partners at community events, pop-up outreach sites, and promotional activations

  • Greet attendees, answer questions, and communicate campaign details clearly

  • Assist with event setup, registration, break-down, and materials distribution

  • Engage with community members to build awareness and support for current fundraising initiatives

  • Provide excellent customer service in fast-paced event environments

  • Record guest interactions and share feedback with the event team

  • Collaborate with event leads and outreach coordinators to ensure smooth operations

  • Maintain a friendly, professional, solution-focused approach at all times

Qualifications

No experience required — full, paid training provided.

You’ll be a strong match if you:

  • Enjoy speaking with people and working in public-facing roles

  • Have clear communication and customer service skills

  • Bring a positive, energetic, and approachable attitude

  • Can adapt in busy environments and multitask when needed

  • Are reliable, punctual, and eager to learn new skills

  • Can work some evenings or weekends as needed

  • Are 18+ and legally able to work in the U.S.

Preferred experience (not required):
Customer service, retail, hospitality, events, fundraising, or sales.

What We Offer

  • Immediate start dates available

  • Paid training and ongoing mentorship

  • Competitive hourly pay + weekly bonuses

  • Fast-track advancement opportunities (team lead, event coordinator, campaign manager)

  • Flexible scheduling options

  • Fun, supportive, high-energy team environment

  • Hands-on experience in customer engagement, event marketing, and community fundraising

  • The chance to support meaningful causes and nonprofit missions

Ideal Candidates

This role is great for:

  • Entry-level applicants

  • Recent grads or career changers

  • Individuals coming from retail, hospitality, or other customer-facing jobs

  • Anyone looking for meaningful work that involves helping communities and engaging with people

Job Tags

Hourly pay, Weekly pay, Full time, Flexible hours, Weekend work, Afternoon shift,

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