Call Center Representatives Wanted Job at UNIVERSAL FIDELITY, LP, Katy, TX

TWxJT2ZkdmRmRTNyUERMNXRxcW00MUtocGc9PQ==
  • UNIVERSAL FIDELITY, LP
  • Katy, TX

Job Description

Job Opportunity: Call Center Representative Location: 1400 Ravello Katy, TX 77449

Full-Time Position Positions on site

Tuesday-Saturday 8am-6pm central time. This is not a remote position.

We have entry level positions and a local commute. No collection experience is necessary! UFLP will provide continued development after training to ensure your success. Come build your resume with us!

Are you a problem-solver who loves talking to people? Are you dependable? Do you thrive in a fast-paced environment and enjoy helping others? We want you to join our team!

What You'll Be Doing:

  • Answering inbound calls and making outbound calls to assist customers with their inquiries or concerns.
  • Managing customer accounts, including processing payments and resolving billing issues.
  • Finding solutions for customer problems and escalating complex issues when necessary.
  • Maintaining accurate records of customer interactions and transactions.
  • Offering excellent customer service with a friendly and professional attitude.

What We're Looking For:

  • Excellent communication skills—both verbal and written.
  • A problem-solver with a positive, can-do attitude.
  • Ability to stay calm and focused during busy situations.
  • Previous experience in a call center or customer service role is a plus but not required!
  • Basic computer skills and a willingness to learn.
  • Background and drug test are required. (THC no included)

Why You’ll Love It Here:

  • Medical, Dental, Vision, Life Insurance and more!
  • Partner perks that offer discounts with over 4,000 merchants.
  • A fun and supportive team environment.
  • Opportunities for growth and advancement.
  • Luncheons and parties
  • Theme days, and monthly activities and contests
  • A job where your hard work truly makes a difference!

If you’re ready to bring your A-game to a role that offers both challenge and reward, apply now! We can’t wait to meet you!

Founded in 1991, UFLP is a trusted call center and collection agency serving a wide range of clients. What distinguishes us is the expertise of our experienced team and the solid infrastructure we've built over more than 31 years in the industry. With a 97% diversity rate in our workforce, UFLP is proud to foster an inclusive environment. Join our team and be part of something exceptional!

Find us on Facebook and LinkedIn!

Job Tags

Full time, Local area, Saturday,

Similar Jobs

InProduction

Scenic Installer Job at InProduction

 ...InProduction is the leading provider of temporary seating, staging, structures, and scenic production for the U.S. live events industry. The Company is a valuable partner to event organizers throughout the entire venue transformation process, with core services including... 

Two95 International Inc.

Project Sales & Business Development - Construction industry -Mandarin Speaking Job at Two95 International Inc.

 ...Role Summary The incumbent is responsible for achieving sales target by promoting ouCompanys Wiring Devices (PL2), Residential...  ...Minimum 2 years experience in sales (especially in construction line) Strong customer focus, an advocate of excellent... 

ChenMed

Medical Receptionist Job at ChenMed

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different...

Maxim Healthcare

RN Job at Maxim Healthcare

 ...Healthcare is hiring for a Registered Nurse (RN) in Jackson, MI to work with pediatric...  ...* Health, Dental, Vision, HSA and Life Insurance* Paid Time Off* 401(k) Savings Plan* Maxcares...  ...:* Utilize the nursing process to assess, plan, implement, and evaluate patient... 

Rail 1 LLC

Dump Truck Driver Job at Rail 1 LLC

 ...Dump Truck Driver (TRAVEL REQUIRED) Class A CDL Dump Truck Driver (Railroad Work) TRAVEL REQUIRED. Dump Truck Driver Responsibilities: A dump truck driver will be pulling a backhoe for railroad construction. Inspecting the dump truck before and after every...