Call Center Manager | New Bay Remodeling
Location: Clearwater, FL
Full-Time
About Us:
At New Bay Remodeling , we’re transforming the bath remodeling industry with fresh, stylish, and low-maintenance solutions for homeowners, commercial clients, and accessibility customers. Built on a foundation of craftsmanship and quality, our reputation is backed by decades of delivering exceptional acrylic bath and shower systems — and we’re growing fast.
The Opportunity:
We’re seeking an experienced Call Center Manager to lead and elevate our Call Center team in Clearwater, FL. If you’re a proactive leader with a passion for customer experience and team success, we want to hear from you.
What You’ll Do:
Lead, train, and manage a high-performing team of Call Center Representatives
Oversee daily operations and appointment scheduling for our sales team
Confirm customer appointments and ensure scheduling accuracy
Manage inbound and outbound call flows
Maintain top-tier customer service standards
Monitor and meet performance goals, quotas, and KPIs
Work closely with sales and operations to optimize results
What You Bring:
Prior experience managing a call center or customer service team
Strong communication, coaching, and conflict resolution skills
Comfortable with evening and weekend availability
Tech-savvy with solid computer and CRM skills
Goal-driven mindset with a commitment to excellence
Why Join Us:
Competitive salary with performance-based bonuses
Supportive team culture in a growing company
Opportunities for advancement and professional development
Take the next step in your career and be part of a company that’s redefining the industry.
Apply today and lead a team that makes a difference, one call at a time.
...Responsibilities: Assist the SLP during treatments, assisting with formal documentation... ...performing clerical duties. Prepare therapy materials and/or equipment for use in therapy... ...language skills, oral-motor control for speech production, vocalization, and use of...
...the handling of parts and semi-finished or final products in the warehouse or to/from the production line. Each day, you will be... ...procedures. Picking components from stock for dispatch and final packing on pallets. Transporting boxes, and being responsible for various...
...Title: Speech-Language Pathology Assistant Reports To: Director of Special Education/Principal Compensation: $48,000 - $55,000 per year... ...Responsibilities Assist in implementing speech and language therapy plans the supervising Speech-Language Pathologist...
...WP Group Cleaning Company's Industry: Personal Consumer Services Sub-Industry: Private Households & Commercial Buildings Job... ...housekeeping may be beneficial. Job Types: Full-time, Part-time, Contract Pay: $20.00 - $30.00 per hour Benefits: ~ Flexible...
...creating an environment where talent can thrive and evolve. Job Description We are seeking a detail-oriented and driven Event Coordinator to join our growing team in Rochester, NY. This role is ideal for a motivated professional who thrives in fast-paced...